Sentiment Analysis Disclaimer

Truth and transparency on LLMs and AI

Sentiment Analysis Discussion and Disclaimer

There are a near-infinite number of services, protocols, approaches, and AI and ML (machine learning) tools. We decided on KISS (Keep It Simple Stupid).

Tldr: We return basic polarity.

The CCE is focused on the following goals: Capture, basic scoring, usable data, and having fun. We have...

• Proof of concept and delivery of a working system
• Collection of comments and delivery of normalized sentiment analysis
• Delivery of data that works with data science, business analysis, and AI/LLM tooling
• Customer support and a collaborative environment to build the best tools

Generative AI is Nondeterministic

The current generation of AI is often hardly intelligent and, by certain metrics, very artificial. Nevertheless, it is a miraculous tool that makes this project possible^*.

Regardless of your opinion, AI is a nondeterministic system. Rerun the same comments and get slightly different results. Additional refinement of tooling, training, and supplemental services (such as RAG, agents, or multi-pass analysis) can improve the results.

The best results we have found come from aggregate analysis. Our strengths are trends, user behavior over time, and content-to-response relationships.

One report is interesting, but a month's data is revolutionary.

Let’s talk about the future

We will be adding CTA (call-to-action) extraction very soon. Similar to CTA extraction, broadcast-quality analysis is a possibility (review comments for issues in audio, video, or production quality).

The CCE team sees several easy-to-generate statistics in the data we are collecting that help better understand audience behavior.

We are exploring subjectivity/objectivity identification, intensity ranking, emotion detection, simple grading analysis alternatives, aspect-based SA, and other approaches. We want to invest in the best code and services, so these discussions are ongoing.

Thank you for your attention to this matter

We are just getting started! The CCE/YourComments.ai team is excited to work with you!

^{* We did not vibe code the platform. The one time we let an agent into the codebase, it destroyed the application and took over a week to recover.}